Returns & Exchanges

Items must be unused, in original condition, and returned with all included packaging when a return is approved. Customized, final-sale, or promotional exclusions may apply.

If a reward code or loyalty offer was used, refunds generally reflect the cash amount paid rather than the original pre-discount value.

If the issue is fit, damage, or the wrong item received, contact us before sending anything back so we can confirm the correct exchange path.

Photos, order details, and a clear description of the issue help us resolve your request faster.

Once an approved return is received and reviewed, refunds are typically processed to the original payment method. Bank posting time may vary by provider.

Original shipping charges, customs fees, and return handling costs may be non-refundable unless the issue was caused by us.